Shop Policies
Payment & Security
THE NAKED MAN accepts PayPal, Amazon Payments, and Credit / Debit Cards supported by Shopify.
This store is hosted by Shopify, Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Sales Tax
Missouri residents only: We are required to collect sales tax of 4.225% on all orders placed in the State of Missouri. The checkout process will automatically add Missouri sales tax to your invoice.
Shipping
Our shipping costs include both delivery confirmation and insurance. We typically ship by 2-3 day USPS Priority Mail for domestic customers and USPS First Class Mail for international customers (Priority Mail if over 4 lbs.) Our items are ready to ship in 1-3 business days and often ship the day of purchase. Estimated delivery time for U.S. customers is 5-7 business days. Please contact us in advance if you need an item to arrive sooner and we will be happy to provide express mail options. We are also happy to combine multiple purchases at a lower shipping cost. If interested in multiple items, please contact us prior to purchase for a more accurate quote based on your location.
International customers are responsible for any and all customs fees, duty, VAT and taxes imposed by their government on incoming international shipments. International shipping times can occasionally vary from the US Postal Service time estimates due to the handling time of the customs officials in the buyer's country.
Returns / Refunds
In the spirit of recycling and reusing, THE NAKED MAN offers only authentic vintage items. Please expect normal wear from age/use. Your happiness is important to us so we will carefully endeavor to describe any damage an item may have and we also include several photographs of each item offered. Please be certain to look over all photos and carefully read item descriptions before making a purchase.
We meticulously measure every item and include those measurements in our item descriptions. It is highly recommended that you measure a similar garment in your wardrobe that fits you well and compare those measurements with those in our descriptions so that there will be no surprises when your item arrives.
Please also note that although every effort is made to photograph our items accurately and describe our products in detail, we cannot guarantee that every computer monitor or display device will accurately depict the actual color of the merchandise.
Please contact us with any questions or concerns you may have about the condition, size or color of any item before purchasing.
Should there be something wrong with your purchase, please contact us within 3 days after receipt - sales@thenakedmanvintage.com. We will work together in order to reach a fair and mutually agreed upon resolution.
If your order is returned due to incorrect address information supplied to us, we will not refund shipping costs. Package can be reshipped at buyers expense or order refunded minus shipping costs when the order has arrived back in our possession.
Additional Information
As with most sellers of vintage clothing, we do wash items that are machine washable but we DO NOT dry clean items as many people are sensitive to the chemicals used in the dry cleaning process. Also many customers prefer to do the cleaning themselves or with their own trusted dry cleaner to ensure that the job is done to their liking. While we do try our hardest to report all stains and any odors in our listings, please do not hesitate to contact us with any concerns about a particular item.
Thanks for shopping THE NAKED MAN!
